About Our Hospital FAQ

  • There are two ways you can book an appointment with us. The quickest and easiest method is the call the clinic at 416-928-6761. Alternatively, we offer an online appointment form on our website to request a specific time and date. Once we receive the request, we will contact you to confirm the date and time, as this method is not an automated process. If not confirmed within 24 hours, please contact us by phone. Upon confirmation, an email or text reminder will be sent 2 days prior to the appointment.

  • Yes, our WEBSTORE offers easy and convenient 24/7 access to your pet’s prescription food and treats. It even allows you to automatically re-order, if you happen to forget.

    Products can be shipped directly to your home, cottage and office or be picked up at our clinic.

  • During your pet’s wellness exam, our veterinarian will take your pets history and perform a thorough physical examination. He or she will also give your pet appropriate vaccinations and perform a diagnostic workup, which may include blood, fecal, and urine tests to check for parasites and underlying diseases. The specific services provided during the exam will vary depending on your pet’s age.

  • The Cabbagetown Pet Clinic is well equipped to address any pet emergency during our regular hours. If urgent care is required after hours, there are many Toronto-area, 24-hour clinics that pet parents can contact.


    Animal Health Partners


    VEC: Veterinary Emergency Clinic


    TVEH: Toronto Veterinary Emergency Hospital


    CTVEC: Central Toronto Veterinary Emergency Clinic

  • The Farley Foundation assists those who are struggling financially to pay for veterinary care for their pets.


    The Ontario Veterinary Medical Association (OVMA) established the Farley Foundation – a registered charity – in 2002 because they (and we) believe there should be financial help for those who need it. The goal is to help pet owners who aren’t able to afford necessary or emergency veterinary care for their beloved pets.


    The Cabbagetown Pet Clinic has been actively involved with this growing initiative since 2012 and has raised thousands of dollars through bottle drives, garage and bake sales and raffles.

  • Pet owners who cannot afford medical care for their sick or injured pet are encouraged to talk with our team about the availability of Farley Foundation funding. Applicants need to fall into one of the categories below:


    • Seniors receiving the Federal Guaranteed Income Supplement (GIS).

    • Disabled individuals receiving the Ontario Disability Support Payment (ODSP) or the Canada Pension Plan Disability Payment (CPP Disability).

    • Individuals receiving assistance through the Ontario Works Program.

    • Persons with an annual income of less than $25,000.

    • Supportive housing for seniors, retirement homes or long-term care facilities with live-in pets.

    • Women at risk of abuse who are entering a registered Ontario women’s shelter and who are participating in OVMA’s SafePet Program.

  • The Cabbagetown Pet Clinic is AAHA-Accredited. We believe becoming an AAHA-Accredited veterinary practice isn’t about prestige or status – it’s about operating at the highest level. It’s a way to force ourselves to be the best we can be – our dedicated staff is constantly looking to make things better.

  • AAHA Accreditation serves the following purposes:


    • It recognizes and quantitatively certifies excellent veterinary practices in Canada and the United States.

    • It helps good veterinary hospitals become great ones by bringing out the maximum potential of the practice. AAHA provides the framework and support of running a highly professional practice.

    • Practices want the best for their patients and pet owners, and AAHA provides resources for our team to deliver the best medicine.

    • It serves as an excellent recruitment tool for us – it acts as a beacon to attract the best-of-the-best candidates who are dedicated to operating at the highest standards.

  • As of September 2020, the Cabbagetown Pet Clinic has teamed up with our new partner – Scratchpay – to give you two simple, wallet-friendly payment plan options.